
Covert Operations of the Carolina’s is your local VAX VMS service source. Some of the expertise we have servicing DEC / Compaq VAX / VMS includes but is not limited to:
VAX / Alpha Server Specialists
Contracted on Site Maintenance Service
Installations and System Moves
Break Fix Maintenance
Network Troubleshooting
We specialize in DEC/Compaq VAX and Alpha servers along with a wide variety of peripheral devices including:
Storage Arrays and Disk Drives
Tape Drives and Libraries Including:
4MM & 8MM Dat Tape
DLT
9 Track
Data & Voice Multiplexers
Line Printers
Terminal Servers
Print Servers
Modems
|
 |

We service our customers using the concept of “Hot Spares”. Our maintenance strategy consists of maintaining VAX and Alpha systems in our office which are configured similar to those on our customer sites.
This serves multiple of purposes:
- People familiar with the VAX and Alpha world realize that HP has discontinued support for all but the newest Alpha systems. This means “best effort “ technical support, (which mostly off shore), and no spares. By maintaining “Hot Spares” we take proactive position of locating hard to find spares before they are actually needed.
- All of our spares are tested which guarantees that they are fully functional without reliance on outside vendors.
- In the event of a total disaster we have a functioning system to replace the customer’s machine without a time consuming search for suitable replacement.
- Our technicians are able to test system changes or upgrades on a functional system prior to making live changes in the client’s production environment.
- Our technicians are able to maintain their proficiency.
- The “bottom line” is that this process allows us to perform timely repairs bringing our client’s back online with a minimum amount of down time. As the majority of our clients are in the manufacturing sector this is extremely important.
Covert Operations of the Carolina’s maintains a large inventory of DEC VAX and Alpha server components as well as peripheral equipment. We also have a very large library of DEC technical manuals and reference materials, if you need something just shoot us an email and let us know what you're looking for.